• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎04-27-2020 07:33 AM

HP Recommended
Product: HP Pavilion Laptop 15-cw0509sa
Operating System: Microsoft Windows 10 (64-bit)

Hi, 
In the HP support assistant and the subsequent section for software & driver updates, there are multiple updates available. When I try to download the updates for the "Elan Touchpad Driver", the "Genesys card reader driver" and the "Realtek Local Area Network (LAN) driver" they always fail. 

I recall this also happened earlier in the year and maybe even late last year and I just left it. 

Any fix or possible reasons for this? 
Thanks,
Idris

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.