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‎04-29-2020 11:21 PM

HP Recommended
Product: hp Omen 870 244
Operating System: Microsoft Windows 10 (64-bit)

Currently on this gaming desktop there is no internet connection. The symbol for it which is the gridded globe with an x at the bottom right of the screen is present despite me doing everything that was listed on your support page for the problem in including asking some pc expert on it I can’t find a remedy for it other than purchasing an Ethernet cable for my pc and plugging it into my router and pc. Please help because I have checked in the device manager in its tab It states that the wireless network reader chip thing is doing just fine despite it showing that it can’t see any network despite me living in an apartment complex and many people here having an internet connection/router. Along with that I have also uninstalled and reinstalled it and have made sure that most every stone that was unturned was looked at thoroughly. Please help me

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