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‎05-05-2020 09:14 AM

HP Recommended
Product: Notebook 14-bp076sa
Operating System: Microsoft Windows 10 (64-bit)

When I put an sd card in the slot, or attach the camera by it's cable, the photo app opens as normal, showing all the photos that are there to import. However, I am unable to tick the ones I want to import, nothing happens. And then the app just closes down. I thought it might be the sd card, but it has now happened with 2 different cards.  Then things got worse, now it says it cannot detect any device to import from when I put the sd card in. 

It still imports absolutely fine from my phone.

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