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‎05-07-2020 11:10 AM

HP Recommended
Product: HP Zbook
Operating System: Microsoft Windows 7 (64-bit)

 

ZCentral Remote Boost 2020 Receiver won't start on a Windows 7 HP Zbook 15 G3 with a Quadro M1000M. It reports the following error:

 

05-07-20 13:17:55 16004(14488) FATAL - ReceiverApplication::run Hybrid graphics is not supported in this renderer
05-07-20 13:17:55 16004(14488) INFO  - D3D11Renderer::createDeviceContext - Rendering using adapter : NVIDIA Quadro M1000M
05-07-20 13:17:55 16004(14488) ERROR - D3D11Renderer::isSupported - D3D11Renderer::isSupportedHybrid graphics is not supported in this renderer [1]
 
05-07-20 13:01:14 1388(9720) INFO  - D3D11Renderer::createDeviceContext - Rendering using adapter : NVIDIA Quadro M1000M
05-07-20 13:01:14 1388(9720) ERROR - D3D11Renderer::isSupported - D3D11Renderer::isSupportedHybrid graphics is not supported in this renderer [1]
05-07-20 13:01:14 1388(9720) INFO  - OpenGLRenderer::isSupported - Hybrid graphics is not supported in this renderer
05-07-20 13:01:14 1388(9720) INFO  - OpenGLRenderer::isSupported - Hybrid graphics is not supported in this renderer
05-07-20 13:01:14 1388(9720) INFO  - OpenGLRenderer::isSupported - Hybrid graphics is not supported in this renderer
05-07-20 13:01:14 1388(9720) INFO  - OpenGLRenderer::isSupported - Hybrid graphics is not supported in this renderer
05-07-20 13:01:14 1388(9720) DEBUG - RendererFactory[DirectD3D11Renderer] is supported = true
05-07-20 13:01:14 1388(9720) DEBUG - RendererFactory[D3D11Renderer] is supported = false
05-07-20 13:01:14 1388(9720) DEBUG - RendererFactory[DirectOpenGLRenderer] is supported = false
05-07-20 13:01:14 1388(9720) DEBUG - RendererFactory[OpenGLRenderer] is supported = false
05-07-20 13:01:14 1388(9720) DEBUG - RendererFactory[DirectBitmapRenderer] is supported = true
05-07-20 13:01:14 1388(9720) DEBUG - RendererFactory[BitmapRenderer] is supported = true
05-07-20 13:01:14 1388(9720) DEBUG - RendererFactory::getRenderer - Creating Renderer: DirectD3D11Renderer
05-07-20 13:01:14 1388(9720) FATAL - ReceiverApplication::run Hybrid graphics is not supported in this renderer
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