05-07-2020 07:27 PM - edited 05-07-2020 07:28 PM
HP Spectre x360 - 15t-ch000 CTO keeps getting BSOD randomly due to atikmdag.sys error
HP Spectre x360 Convertible 15-ch0xx
Processor Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz, 3096 Mhz, 4 Core(s), 8 Logical Processor(s)
Radeon RX vega M
BIOS Version/Date AMI F.32, 12/18/2019
Installed Physical Memory (RAM) 8.00 GB
Product no. 2FW62AV
Windows 10 Home 64-bit Version: 18363.815
Randomly restarts with blue screen..Did every thing available for trouble shooting even called hp ..this thing is occuring since last year ..even did a complete hp recovery using a bootable drive provided by HP.
I bought this laptop for like 1700$ nd it was suppose to be HPs Best premium laptop and this is good for nothing now. I say Hp is false claiming its product or they dont believe in customer satisfaction & they dont care. i have been trying to reach out and all they say is update driver and bios and do this thing again and again. i have tried every thing so far now.. i even have the event reports and cause but no one from Hp service have tried resolving this problem.
If somebody is there with solution Please let me know. And dont come with the answers like please reinstall graphics driver or update it or reboot and other BS. trust me i have tried this things like 1000 times...this blue-screen is killing my laptop since 2019...and i have missed my several tests because of this trouble and even failed an exam due to random reboots. this thing is affecting my career too
I WOULD APPRECIATE IF ANYBODY FROM HP IS WILLING TO HELP ME OUT OF THIS SITUATION.