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‎05-08-2020 05:57 AM

HP Recommended
Product: HP Pavilion Power 580-023w
Operating System: Microsoft Windows 10 (64-bit)

I did a clean reset, where it would clean my drive and remove all my files, and it starts saying something about a restarting unexpectedly error, so I did this because I read some guide that said this would be the possible culprit

 

When you see “The computer restarted unexpectedly” error message press Shift + F10 on your keyboard. This should open Command Prompt.

Enter regedit and press Enter to start Registry Editor.

Once Registry Editor starts, navigate to the HKEY_LOCAL_MACHINE\SYSTEM\Setup\Status\ChildCompletion and double click the setup.exe in the right pane.

Change the Value Data from 1 to 3 and click OK to save changes.

 

Now that I did that my computer keeps doing a loop where it says "Preparing" then "Installing Windows" and it stays at "64%" and restarts immediately. I see a black loading screen, then an HP logo with a loading circle...then flashes blue with the 64% and shuts off again to restart.

 

Also, my BIOS won't open up. HELP!

 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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