• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 convertable 15 bl1xx
Microsoft Windows 10 (64-bit)

I have B&O speakers on my laptop and with the latest update to Windows many of my settings changed and now when I stream, video conference or watch a video after about a minute or two the sound becomes distorted. I see now that the drivers in the device manager are showing realtek.  Shoudn't that be B&O?  Also, when I try to access the console, I get Realtek. How do I get back the quality audio I had before the windows update.  Also, how can I permanently disable automatic updates? I'm not a novice but I'm no genius either when it comes to the hardware.  Any help would be appreciated. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.