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‎05-10-2020 12:04 PM

HP Recommended
Product: HP 15.6" Pavilion 15-cs3010nr lion 65XX
Operating System: Microsoft Windows 8.1 (64-bit)

Hi All,

 

I recently bought the Sennheiser HD 700 headphones online. However, every time I connect them to my HP 15.6" Pavilion 15-cs3010nr laptop, I hear a crackling noise/disturbance. I even tried cleaning the headphones using the following instructions: https://headphonesproreview.com/how-to-clean-headphones/ but nothing works. Can it be a compatibility issue? Please let me know how to go about it. If it's a compatibility issue, I may have to return the headphones and buy new ones. 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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