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‎05-11-2020 02:13 PM

HP Recommended
Product: TouchSmart 520-1020it
Operating System: Microsoft Windows 10 (64-bit)

Hi all, 

 

I recently recovered my HP TouchSmart 520-1020it. I did a Windows 10 clean installation and I succesfully found and installed all the drivers and everything work but the webcam.

 

I cannot find the driver anywhere and the camera is not listed under the Device Manager list.

 

I have already done all the obvious things like rebooting, searching new hardware in Device Manager, ecc. 

 

I'm sure that is not an hardware problem because before the Windows 10 clean installation the camera worked and the microphones that are on the same board of the camera work very well. 

 

It's strange that HP does not provide the camera driver. 

 

Can someone help me? 

 

Thank you! 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.