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‎05-21-2020 05:05 AM - last edited on ‎05-21-2020 08:46 AM by Retired

HP Recommended
Product: Pavillion 15-cs3032nb
Operating System: Microsoft Windows 10 (64-bit)

This morning I was working for school and decided to turn off my laptop. When I restarted it, I was greeted with a message saying to install a BIOS update (by HP), my PC was not yet booted at that point. 

The downloading went fairly smoothly and the progress bar moved correctly, but ever since then it has been stuck on 100% progress.

 

Here is an image of the screen I see:

[edit]

 

The internal fans are ramped up at full speed, which kind of worries me, but it is not like my laptop is getting hot.

I bought the device a little under 2 weeks ago, which makes it even stranger. 

 

Any useful help or support would be greatly appreciated, as some solutions from other threads, like holding the power button for 40 (forty) seconds and rebooting have no effect at all. 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.