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‎05-27-2020 07:07 PM

HP Recommended
Product: pavilion b223w
Operating System: Microsoft Windows 10 (64-bit)

my hp all in one hp b223w desktop just suddenly won't turn off for nothing. I tried the troubleshooting step. Disconnect everything except for the mouse and keyboard and disconnect the power cord and press the power button for 5 to 10 minutes then plug back in the power cord and try to turn it on and nothing still. I tried this step probably 15 times and nothing work and even tried holding down the power button for long and I see no indicator light. My warranty expired almost a year ago so hp technician will not speak to me. I need some help or advice on what to do next please

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