• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
SCCM HP Third-Party Software Update Catalog
Microsoft Windows 10 (64-bit)

Hi,

 

I'm trying to Publish/Download some Driver updates for our fleet of HP ProBook 440 G1 x360 Laptops using the SCCM Console HP Third-Party Software Update Catalog. All of the ones I have selected have Published/Downloaded except for one. The 'Intel Dynamic Platform and Thermal Framework Driver [8.5.10103.7263.A1]' fails to download due to a file hash mis-match:

PageyUK_0-1591265480482.png

I am assuming the driver files have changed since the catalog was updated? 

 

Is anyone here able to advise on how to get this resolved, or who/how i should contact HP about the issue?

 

For clarity, I'm trying to update the drivers on Laptops that are already deployed to users, not building new ones.

 

Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.