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‎06-04-2020 11:00 AM

HP Recommended
Product: HP Compaq 8000 Elite Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Just suddenly without any change to the physical hardware the power supply fan started working on full speed all the time when the computer is ON. We checked the hardware and it's definitely the power supply fan. The CPU fan is at slow speed. We also checked the BIOS settings and the Thermal settings are set to lowest speed. We tried to change the thermal settings to different value without any change. We tried to update the BIOS the latest without any change. Same also with resetting bios to defaults without any success.

The computer is working normally but it's loud.

https://www.support.hp.com/us-en/drivers/selfservice/hp-compaq-8000-elite-small-form-factor-pc/40658...

Any advice?

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