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HP Gaming Laptop Pavillion 15-cx0xxx
Microsoft Windows 10 (64-bit)

I purchased the HP Gaming Laptop in 2018. The base warranty had expired a few months ago. My problem is whenever the laptop closes, the hinge case pops open alongside with the bezel for the display. It makes very loud popping sounds whenever I close the laptop. The device has been on my desk for years and never has it been dropped.  I've searched around the forums and I've seen that this is a common occurrence for the Pavillion series.  Is there anything that I could do to get this repaired?

 

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