-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
06-24-2020 09:44 PM
Product: 3QP64EA#ABV
Operating System: Microsoft Windows 10 (64-bit)
Since I am in Oita, southern part of Japan, where there is no HP center nearby, I am confused of what to do with my HP notebook issue. First, for the past few weeks, the laptop could not survive long without AC adapter/charger, otherwise it will suddenly shutdown and showed the "CMOS checksum is invalid" black screen. Two days ago, the "PC run into trouble" blue screen suddenly appear when I was using my PC. And this morning, my laptop was not able to start and the caps lock button blinked 3 slow blinks and two fast blinks. Please tell me what should I do with this issue
Thanks
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.