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HP NOTEBOOK- 14q-cs00114tu
Microsoft Windows 10 (64-bit)

Hello all, i pursased HP NOTEBOOK- 14q-cs00114tu  5 months back, but its battery stops working.  When i am connecting it is showing pluged in but not charging.  please find attached the screenshot. What should i do .Please guide.WhatsApp Image 2020-06-27 at 10.42.00 PM.jpegWhatsApp Image 2020-06-27 at 10.42.00 PM.jpegWhatsApp Image 2020-06-27 at 10.43.04 PM.jpeg

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