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‎06-29-2020 05:44 PM

HP Recommended
Product: HP Envy X360 15-ds1010wm
Operating System: Microsoft Windows 10 (64-bit)

Wow... Just shocking how incredibly unhelpful HP is after my purchase.  The "HP Expert" on the Walmart website tells me the G3  pen works so I go buy it and of course it does not work, Bluetooth connects but no writing. Tech support does not know either which is even more surprising. I purchased this for my kid because they advertised it in such a way that it looks like it works with a pen yet HP offers no information regarding this. I didn't think i'd have to jump through so may hoops and of course now have buyers remorse.  

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.