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07-05-2020 10:30 AM
Product: Hp envy 360
Operating System: Microsoft Windows 10 (64-bit)
I take notes on my computer when attending video lecture. To do so, I put my hp envy 360 on tablet mode, place the video on the left and open whiteboard on the right. I have been doing this for a while with no problems, but recently my computer screen starting turning black after using the pen to write on the screen. It had not done that before and now it is to the point where I cannot even work and have to restart my computer every minute because the screen stops working. I need to fix this ASAP
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