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HP Envy Convertible 15
Microsoft Windows 10 (64-bit)

I notice that two programs that I have found are HP software, HPCommRecovery.exe and SysInfoCap.exe, create dmp files at least 3x/day. I assume that means they are having a problem. I don't know what these programs do, whether they are necessary and if necessary, how to fix them. Can someone advise?

 

Thanks

Bob

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