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‎07-09-2020 10:07 AM

HP Recommended
Product: CUSTOM PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I've recently got an HP Reverb, using for racing sim primarily. The problem I have is during a session, from day 1, the screen inside the headset goes black for a few seconds and sometimes for good. I can see on the monitor it is still tracking, but the HMD is still black. I have updated Bios, uninstalled/reinstalled WMR and Steam VR, updated GPU driver (then cleaned and updated with older driver version), disabled all USB select suspend and power savings settings. I've tried all 3 display 1.4 ports in the GPU and all 5 powered USB 3.2 ports on the motherboard. At this point, I only can think of trying the headset on another PC or exchanging. 

 

My configs settings:

I7-10700k

RTX 2080 Super

16 gb 3600 mhz Ram

Asus Z490 F motherboard. 

850W PSU

 

Thanks for your help!

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