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07-12-2020 07:39 AM - edited 07-12-2020 07:41 AM
I got this laptop secondweek in November 2018, and I haven't been able to use my Microsoft office since then because I couldnt find the product key. Fast forward to today, i try using my microsoft account to activate office, but I'm being told, 'we couldn't find office licenses associated with _my email_'.
what do I do?
I have searched every possible place for 25 digit numbers (product key) like the back of laptop, set up instructions, and even an online guide I downloaded specifically for my product.
The last person I met concerning this (a Computer technologist in school) told me that there's money involved to get it done . That is, I have to buy a product key. I also see that optio when I open my Microsoft office.
Please I would really like another option asides the one above. Thank you