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‎07-17-2020 10:02 PM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0021nr
Operating System: Microsoft Windows 10 (64-bit)

Hello I unboxed my new laptop today and everything was working fine. Though the drivers were not up to date so I had to update them. After installing all the drivers I had to restart and then when it booted back up the HP Command Center software was no longer working as it use to. The f11 dedicated shortcut for the software no longer rings up the HP Command Center software either. I was wondering if there was any fix to this problem. I have uninstalled and reinstalled it to see if that would fix it but nothing works. Though I am satisfied with the purchase, constant fan at high speeds seems a little much when just browsing the web and I would like to manually control the speed with the dedicated software but it is no longer working.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.