• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-19-2020 07:06 AM - edited ‎07-19-2020 07:07 AM

HP Recommended
Product: HP envy x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

The laptop is always giving me issues with the Bluetooth connection of audio devices typically. It happens with speakers and earphones. During the use all of a sudden I don't hear anything and then the device disconnects and reconnects itself. I already unchecked the power saving option, as well as reinstalling and updating the drivers.

 

What else can I try to fix this very annoying issue?

 

Thank you in advance. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.