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HP ENVY x360 Laptop - 15-ed0047nr
Microsoft Windows 10 (64-bit)

I have the HP ENVY x360 Laptop - 15-ed0047nr and I was wondering if there's a build in microphone. The specs just state that the laptop comes with "HP Wide Vision HD camera with camera shutter and integrated dual array digital microphone[9]" and the subscript states "[9] Features may require software or other 3rd party applications to provide the described functionality. Internet service required and not included." I only bought the laptop a month ago and need to set it up for zoom calls but it says it can't find a microphone. When I check the sound setting, it states "no input devices could be found". So I was just wondering if there even is a built in microphone?

I don't know if this is helpful but when I plug in my headphones that have a microphone attached to it, the microphone works but the Mute Mic button (the f8 key) doesn't work. 

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