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‎07-28-2020 04:47 AM - edited ‎07-28-2020 06:34 AM

HP Recommended
Product: HP Envy x360 Convertible 13-a0009na
Operating System: Microsoft Windows 10 (64-bit)

Hi I bought a new HP envy x360 13 last week. I just noticed that the microphone is not being detected. The windows troubleshooter says its disconnected. There is a hardware button for it as well, which on the first day was working i.e i just pressed it and the light turned on. I didnt check if the microphone was actually working coz obviously, its a new laptop. Then i set up a dual boot Ubuntu and was setting it up when i realized that the microphone wasnt working. I put it down to Ubuntu drivers and moved on. but when i came back to windows, i realized its not working on windows anymore as well. Even the hardware button for the  mic doesnt seem to be doing anything. Any pointers to where i should be looking? I am coming from a mac so i dont have much idea about windows. 

 

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