• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC

‎07-31-2020 01:42 PM

HP Recommended
Product: Example: Aspire 5 Acer
Operating System: Microsoft Windows 10 in S Mode

Hi. I installed a new colored ink cartridge in my HP DeskJet 2652 all in one,  and it will not recognize it. I followed instructions on trouble shooter, turn off, unplug, wait 1 minute, plug in and turn on, 3 times and it won't work.  I have returned 2 cartridges and now the 3rd is not recognized. They are HP cartridges. I can't return anymore because they are beginning to look at me funny when I walk in.  Please help me. Thank you!

't

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.