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‎08-02-2020 12:16 AM

HP Recommended
Product: Pavilion Gaming 15-ec0022ax
Operating System: Microsoft Windows 10 (64-bit)

This problem happens after the latest BIOS update recommended by HP Support Assistant for my laptop (F.08 Rev.A).

 

Every time I play a game, after a few minutes the fan runs at maximum speed and then the system suddenly sleeps/hibernates. It does not fully shut down, because after I turn it on again, all my programs are still running—including the game. I checked the temperature and it was normal, so I figure that it's not overheating.

 

Please fix this ASAP.

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