• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎08-02-2020 12:16 AM

HP Recommended
Product: Pavilion Gaming 15-ec0022ax
Operating System: Microsoft Windows 10 (64-bit)

This problem happens after the latest BIOS update recommended by HP Support Assistant for my laptop (F.08 Rev.A).

 

Every time I play a game, after a few minutes the fan runs at maximum speed and then the system suddenly sleeps/hibernates. It does not fully shut down, because after I turn it on again, all my programs are still running—including the game. I checked the temperature and it was normal, so I figure that it's not overheating.

 

Please fix this ASAP.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.