• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎08-10-2020 08:11 AM

HP Recommended
Product: HP 15-ef0023dx
Operating System: Microsoft Windows 10 (64-bit)

Hi, I bought this machine in open-box condition a couple of months ago, and I just realized that the camera is not working. The camera screen does not show an image when the Camera app opens (though the app appears to launch successfully otherwise), and the following error code is generated when I try to take a picture:

 

0xA00F4292<PhotoCaptureStartTimeout>

 

I have tried restarting the computer, and uninstalling and reinstalling the driver, both to no avail. Any suggestions for remedies are appreciated. Thanks!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.