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‎08-27-2020 09:15 AM

HP Recommended
Product: HP Envy 17 cg-0xxx
Operating System: Microsoft Windows 10 (64-bit)

HP Envy fans run constantly. Sometimes quietly, usually semi-loudly, and sometimes very loudly. Is there a way to make them quiet? I don't think it's overheating, it just bothers me. This laptop is brand new. My old laptop, when new, was silent.

 

Details:

- Fans make noise even when I only have browser open

- I'm only using <10% CPU right now and the fans are whirring

- Laptop is on level, flat surface, but it makes noise no matter what I put it on

- Laptop is brand new, only about a week old. It has always made noise

- Laptop is NOT hot to the touch

 

Tried:

- Did a BIOS update yesterday, 26th August. Didn't make a difference

- All other updates are up to date as of today

- I've run the fast HP system test, passed everything

- The "quiet mode" option in the HP Command Centre doesn't exist. I can't seem to find a way to turn it on

 

Is there anything else I can do?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.