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‎08-29-2020 01:38 AM

HP Recommended
Product: HP Pavilion G6 2005AX
Operating System: Microsoft Windows 7 (64-bit)

Hello All,

 

I am unable to use the bluetooth  on my HP Pavilion G6 2005AX Windows 7 64 bit laptop as reimage. I cannot search any bluetooth device under add drive and neither is my laptop visible when I search bluetooth device on my mobile. However I am able to connect to WiFi

 

I am not sure if the issue is driver relater or Bluetooth adapter needs to be manually activated. I have tried installing several drivers but it did not help.  

 

Bluetooth adapter hardware ID:

USB\VID_0CF3&PID_311D&REV_0001
USB\VID_0CF3&PID_311D

 

Please help 

Who Me Too'd this topic
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