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‎09-04-2020 11:28 AM - edited ‎09-04-2020 11:29 AM

HP Recommended
Product: HP envy 13 x360
Operating System: Microsoft Windows 10 (64-bit)

So I bought a new laptop today. 05/09/20. A HP ENVY x 360 13 Ag 0035au and it is hot. Very hot. Even while I am running basic tasks like chrome or edge or copying files. Hot, very hot. The moment it boots up it goes crazy hot. I have tried drivers even from third party providers. Still it heats up. But there's a catch , now that my laptop is charged to 98 % it is normal and before some hours while it was unplugged it was cool. I don't understand the problem. It stays hot but cools down sometimes. Please help.

 

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