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‎09-15-2020 07:20 AM

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Please could anyone help?

I use my Samsung printer for education and desperately need it to work.

 

My Samsung Xpress C410W has stopped printing, and gives the message 'Replace new imaging unit'.

I have bought a new (too expensive) original Samsung R406 Imagining Unit and have inserted it following the instructions, however the printer still won't print and is giving the same message/reason.

I'm at a total loss at what to do next. I am unable to get help from Samsung as the system states I'm out of warranty.

 

I don't know if it's something simple to sort or not.

I'd be so grateful if anybody here had some ideas.

Thank you in advance

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