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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-17-2020 09:24 AM
HP Recommended
Product: Ency 15 x360
Operating System: Microsoft Windows 10 (64-bit)
I find it interesting that HP shut down the thread from before about this issue saying no one replied for awhile, when someone replied this morning. The newest AMD drivers did not fix it. My mic stopped in the middle of a class this morning. I do think that this is an issue HP needs to figure. As AMD said, they have generic drivers, but it is the manufacturer that is supposed to be writing the specific drivers for their configuration. Windows update is just frustrating. I'm beginning to think it is a hardware issue, where it fails after a certain amount of time.
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