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HP Recommended
HP OfficeJet 8715
Microsoft Windows 10 (64-bit)
I cannot Install the software for the 8715 printer (located wireless on network) on my Dell Laptop.  Went through the install process and last step it takes me to is the HP Connect page.  I already have an account so I sign in and it shows the printer but no way to complete setup as everytime I close it doesn't finish.  I can print from other laptop  & PC.  I have uninstalled, reinstalled and ran the HP print and scan doctor but no luck.  Help.  
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