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09-20-2020 06:31 PM
Product: ENVY x360 15m-dr1012dx
Operating System: Microsoft Windows 10 (64-bit)
Even with all apps closed, CPU runs at 30-40%, and is consuming over 60% of memory (12GB). In Task Manager, the "System" process is using almost all that CPU, and shows power usage as Very High. If I reboot, the problem will go away, but invariably comes back, even if I just reboot the system and leave it alone. Everything is up to date, including windows update and HP Support Assistant. I already had to replace the fan once on this unit, and with two months left under warranty, would like to get this thing running right before it expires.
Thanks,
Jim
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