• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen 15-ce0xx
Microsoft Windows 10 (64-bit)

Video of the problem:

https://youtu.be/9O_My1pvINo

 

I know the 2016 model had the famous hinge problems, but how about the successor? I have the 2018 model and the right side of the screen chassis is now hooking on to/touching the basechassis by the fake ventilation holes when I open it up, which makes a "clicking" noise. This is the second time this problem occurs, the first time was right after purchase and was fixed under warranty by replacing the "Top Cover". The design leaves minimal to no space for flex and this issue will occur sooner or later I reccon (obviously). I use the laptop like a stationary at home, with the except for switching location in the house. So I don´t toss it around in a backpack or things like that. The fact that it´s already glitching in the hinge for the second time with minimal use, I find disturbing.

 

How many more of you have/have had this issue?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.