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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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‎09-27-2020 08:10 AM

HP Recommended
Product: HP OFFICEJET 4630
Operating System: Microsoft Windows 10 (64-bit)

HP Print & scan doc can't find drive for scanner. My printer was working fine with windows 10 and got update recently. Now the printer only prints I cant scan using the glass or feeder (due to this fact faxing also becomes a problem). I don't feel its fair for me to go out and buy a new all in one if nothing is fiscally wrong with the printer. Please HP and Windows fix this problem.  Virtual assistant can't help me and have been trying to get a hold of HP support with no luck. 

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