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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎09-29-2020 01:54 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0024
Operating System: Microsoft Windows 10 (64-bit)

OMEN 30L Desktop - GT13-0024  The  lights in my computer (front Omen light, front fan, and chassis led) have not turned on for months. I went to the command center to try and turn them back on but nothing happened. I tried resetting the computer and reinstalling the command center but nothing happened. I looked for loose wires or wires out of their ports but didn't know where to look. The only thing that may have led to them going out was something that happened a month ago. There is a wire labeled RGB fan that isn't connected to anything. I went to connect it to a port labeled LC_Pump because I assumed they went together and fell out. When I put them together, the led lights in the chassis started flashing rapidly before going out. That's how long I believe they have been out. This may not be related but I wanted to point it out. If someone can point me to exactly where I can find the light ports I would greatly appreciate it.

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