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‎10-01-2020 10:08 AM - edited ‎10-01-2020 11:36 AM

HP Recommended
Product: OMEN 17
Operating System: Microsoft Windows 10 (64-bit)

computer post-screen off 2.PNGI just bought a new Omen 17 a couple months back and for the past couple of weeks, I have been having problems with the screen after it comes on again from being inactive.  I described it as "pixelated", but it's not quite that, it just looks like a major glitch in the display and it often goes away if you switch windows, say from Excel to Mozilla, but not always, it might just change where the pixelation is on the display.  If I close everything down and open it again, the pixelation is gone.

I've looked through the community here, but haven't been able to find someone with this problem.  Any ideas?

the pictures are both the same, I'm having trouble with HP removing them from the post, so they're just different formats

 

Thanks in advance!

 

 

computer post-screen off 2.jpg

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