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HP Recommended
OMEN Laptop - 15-dh1012nf
Microsoft Windows 10 (64-bit)

Hi
I own a new one OMEN Laptop - 15-dh1012nf / Windows 10 Family bought on France HP Store, new one for this one replaces a former one warranty exchanged by HP Store for sd card reader errors...
Inexplicably the two PCs encounter random operating errors on the SD card reader, device Genesys Logic: sometimes sd card is not recognized, sometimes it is, sometimes Windows Events Viewer show error disk on it.
I upgraded to BIOS F.14 Rev.A, the Genesys Logic driver is ok with the newest version.
Is this device Genesys Logic known as hardware with errors?
I give up relaunching HP Store for a new replacement...
Best regards
Ydr69

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