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‎10-13-2020 07:16 PM

HP Recommended
Product: HP Pavilion All-In-One 27
Operating System: Microsoft Windows 10 (64-bit)

My keyboard is typing combinations of letters/numbers when a single key is pressed. Some keys work correctly; I am having problems with the following:

FIRST ROW OF LETTERS:

q =qa

e=ed

r=rgf

u=uhj

i=ik

o=ol

p=p';

SECOND ROW OF LETTERS:

caps lock key=S\

d=de

f=fr

;=;p  

VIA NUMBER PAD

1 =17

2=28

3=39

8=802

4, 5, and 6 and 7 work okay

9=9.3

The numbers at the top of the keyboard work correctly and the bottom row of letters (z through /) is working correctly. But due to the 15 or so keys that are not working, the keyboard is unusable. My husband loaned me a spare keyboard to type this inquiry. Does anyone have any idea how to fix this issue?

Thank you

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