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HP Recommended
HP 470 G7 & USB-C Dock G5
Microsoft Windows 10 (64-bit)

Hello,

 

We sold to our customers HP USB-C Dock G5 docking station and HP 470 G7 Notebook PCs. The drivers have been updated but we have two problems:

 

1) The POWER button on the docking station did not interact with the PC.

2) The docking does not charge the PC with the USB-C cable.

Thanks for you help

 

Jérémy

Who Me Too'd this topic
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