• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎10-14-2020 11:14 AM

HP Recommended
Product: HP Notebook 480
Operating System: Microsoft Windows 10 (64-bit)

Trying to use hotkeys, keep getting message: 

Alert says:
Error: HP Software Framework is not installed in the System.

For manual instalation please download and install from the link - ftp://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
NOTE: Restart system after installation.

But the link goes to page not found. Where can I find the software?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.