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‎10-16-2020 06:31 AM - edited ‎10-16-2020 06:35 AM

HP Recommended
Product: Pavilion 15 dk0047tx
Operating System: Microsoft Windows 10 (64-bit)

I'm using an HP Pavilion 15 laptop and the laptop [or Windows 10] cannot recognize the SD Card [I'm using a Samsung SD Card adapter]. I've tried using the support assistant on the website to download the suggested drivers for support, one called Alcorlink Micro Card reader. However, even after installation and restarting the laptop, the error persists. I've tried installing Realtek's SD Card reader driver as well... but to no avail.

 

 

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This is my device manager and it doesn't recognize the SD card, but it technically recognizes the driver??? I'm not really sure what's going on here. If you could solve this issue, it could be really helpful, because the SD card has very important personal information on it.

 

P.S. I've never tried out an SD Card on the laptop since I bought it. I had also uninstalled Windows 10 [the default OS] and installed Linux, and then re-installed Windows 10 [the current OS].

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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