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- Printer Paper Jams & Feed Issues
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10-20-2020 03:46 PM
Product: HP photosmart C7280
Operating System: Microsoft Windows 7 (64-bit)
Printer keeps saying there is a paper jam when there isn't. Removed the rear door, discovered a broken gear that was slipping on the rear feed roller, causing the system to think the rear feed roller was jammed. I would like to know how to remove that feed roller so I can repair or replace the broken gear. Also if anyone has a copy of the service Manuel to the C7200 series, that would really help as well.
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