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HP Spectre x360-13t
Microsoft Windows 10 (64-bit)

My HP Support Assistant told me to uninstall the current version and install the new one.  I uninstalled the old version and downloaded the  most recent version.  A file called sp108770.exe was downloaded and ran.  It created a folder called SWSetup was created but no question mark icon appeared in my lower task bar.  Also no program for the support assistant appeared in my list of programs.

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