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‎11-11-2020 12:13 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

HP Zbook 17 G4 + Thunderbolt 3 Dock are in use. Since a few weeks, the dock is not recognized by the notebook anymore. I have to do a hardreset (30s Powerbutton) to get it to work again, every time! The notebook is charging, but no thunderbolt connection is established or recognized.

What I tried so far:

- Adjusting Bios settings

- Firmware and Software updated

- Thunderbolt drivers are up to date

 

My Coworker with the same Setup has the problem too.

Hope you can help me.

Thanks

Who Me Too'd this topic
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