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‎11-12-2020 02:39 AM - edited ‎11-12-2020 02:40 AM

HP Recommended
Product: EliteBook 850 G7
Operating System: Microsoft Windows 10 (64-bit)

There's 1 driver we cannot install (linked to the Realtek Audio) and it's visible as "BT Sideband device"

HWID: INTELAUDIO\CTLR_DEV_02C8&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30&SUBSYS_8724103C&REV_0001


Can someone please tell me what this is thing is doing? It seems from Intel and it came in this state after installing the Realtek drivers (from Windows catalog). We are running W10 1803 and there are no compatible drivers for this at HP so we took them from 1809. The only thing that wasn't installed was the audio and that we found at the windows catalog website.

 

G7.JPG

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