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‎11-17-2020 02:58 AM

HP Recommended
Product: MFP M277dw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have a MFP m277dw and today its started boot-loops with error 79. I already have tested a couple of things since internet mentioned that a corrupt print job could cause this.

 

What I did was a factory reset (check youtube how to perform that during boot of your printer.

 

Turned off all computers and made sure that no printjob was somewhere hanging.

 

When I power on the printer without the LAN cable connected the printer boots and everything looks fine. When I connect the LAN cable the error 79 pops up and boot-loops remains with this error. Note that no computers are powered during this test. I tried to update the device firmware via the menu without success, it looks like when connecting to the update server something causes this error.
Also I did a complete network equipment reset (turned off all switches, modems, etc) without any success.

 

Please help!

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