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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎12-02-2020 05:40 PM

HP Recommended
Product: OMEN Laptop - 15-dh1005na
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

 

Been having some issues with my new OMEN Laptop - 15-dh1005na.

 

When going on the OMEN Gaming Hub the first thing i have noticed is that when you look at the CPU utilisation its showing as NA:

 

cpu usage.png

 

 

I am also not longer have to undervolt the CPU as i have no way to get past the screen of text (i have been able to undervolt the pc previously but i can no longer do this now for some reason):

undervolting.png

 

Also from what i can tell with this laptop i should be able to overclock it but i dont seem to have the options on my Hub:

no overclocking option.png

 

Laptop Specs: 15.6 Inch, i7-10750H, RTX 2060  | 16 GB RAM, 1 TB SSD


 

Hoping some one can help out with this as i am a bit stuck on what to do to get this sorted.

 

Thank you 


alicheek

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